OUR STORY
Human Culture Lab is a boutique consultancy dedicated to the connection between Employee and Customer Experience and how it shapes the company culture and performance. As AI transforms the future of work, we're here to guide you through, ensuring that your business not only adapts but thrives, with a focus on the human element.
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Our Mission
To humanise the workplace, fostering high-performing cultures that nurture human contribution, creativity, and passion, ultimately driving innovation and meaningful impact.
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In this era of technological revolution, we help our clients harness the power of AI while keeping people at the forefront of their organisations, maximising their potential. By aligning their business goals, employees, and customers, we ensure that productivity, satisfaction, and revenues are optimised at every step of their journey.
Human Experience
Human Experience encompasses every interaction a person has with an organization, including Employee and Customer Experiences, as well as any encounters stakeholders have with your brand.
We believe Human Experience is the most cost-effective and straightforward path for a business to thrive. From fostering High Performing Cultures to boosting revenue and reputation, Human Experience significantly impacts your business.
Let's discuss how we can transform your Human Experience into measurable business results.
Employee Experience
Customer Experience
Reputation by
Human Experience
High Performing Cultures
Whether you're a scaling startup needing exceptional talent, streamlined processes, and a growing customer base or a large organization navigating downsizing while striving to protect your reputation - implementing a Human Experience strategy will enable you to prioritize a People-First Philosophy. This approach offers the best opportunity for growth and sustained high performance, ensuring revenue advancement and success through periods of change.
Scale Up
Startups & Scaleups
Scale Down
Large downsising companies
Balanced Growth
Steady business as ususal
Your value is our compass
Our three-step process is designed with your needs at the forefront. Your value and experience with us drive everything we do, from understanding your vision to delivering a bespoke solution tailored just for you.
01
VISION
What's Your Vision, Purpose, and Challenge?
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Let's collaborate to clearly understand your goals and brainstorm the best strategies to achieve them.
We'll develop a visionary plan centered on your values, ensuring our work is tailored to your needs and aspirations.
02
STRATEGY
No matter how well we execute our plans, change is inevitable for your organization, and it often meets resistance.
Our strategy always incorporates a comprehensive change management process, equipped with all the necessary tools to ensure a smooth and efficient transition. With measurable value and outcomes, we’ll help you align your internal stakeholders and achieve seamless buy-in.
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OUTCOME
No matter the scope of our collaboration, our consultants will guide you every step of the way, providing solutions, tools, and expertise to ensure your team's success.
No dream is too big—let us turn your vision into reality.
Human Experience Impacts Your Brand Reputation.
Are your employees', customers', and stakeholders' perceptions of your brand aligned with your values and actions?
Enhancing your Human Experience is the simplest way to streamline their perceptions and safeguard your reputation for years to come.
That's where we can help.
Work with us to:
Create stability in the age of uncertainty
Redundancies, economic instability, and AI-induced job fears are weighing heavily on your employees and clients.
Let's work together to guide them through these challenges, ensuring the best possible experience.
Adapt to the Future of Work
With new skills, professions, technologies, and generations entering the workforce, preparing for the future of your organization can be overwhelming.
You’re not alone—let's join forces and help you get ready for what's to come.
Accelerate your Digital Transformation
The abundance of information and rapid advancements in technology can be daunting. Digitalization poses a significant challenge for many business leaders, regardless of their expertise.
We can help you by combining advanced technology with human ingenuity.
Create a High Performing Culture sustainably & profitably
People perform better when they understand the impact of their work and feel safe, recognized, and accepted for who they are.
From hiring and employee development to respectful departures, we'll help you identify areas for improvement and create an employee experience where high performance is the norm.
Our Team.
We are a team of seasoned professionals with years of successful corporate and entrepreneurial careers. Our members include subject matter experts in HR/HX, CX, Sales & Marketing, and Technology, as well as neuroscientists and coaches. We're passionate about understanding what makes people tick. Meet some of us today.
